Shipping policy

Last Updated: August 17, 2026

Hiyiqugo is an online fashion store offering elegant dresses and related fashion products to customers in France.

We aim to provide clear and accurate delivery information so that customers can make informed purchasing decisions.

Order Processing Time

Orders are generally processed within 1–3 business days after the order has been successfully placed and payment has been confirmed.

Business days are Monday through Saturday, excluding applicable public holidays.

Orders placed after our normal processing period will be handled on the next available business day.

During periods of promotions, holidays, or unusually high order volumes, processing may take longer than the standard timeframe. If a significant delay occurs, we will make reasonable efforts to inform affected customers.

Shipping Time

After an order has been processed and dispatched, the estimated shipping transit time is approximately 6–9 business days.

Please note that shipping times are estimates and are not guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, customs procedures where applicable, and other circumstances outside our reasonable control.

Estimated Total Delivery Time

The estimated total delivery time is:

Order Processing Time (1–3 business days) + Shipping Transit Time (6–9 business days)

This means that customers should generally allow approximately 7–12 business days from order confirmation to delivery.

Shipping Destination

Hiyiqugo currently ships to customers in France.

Please make sure that your shipping address, postal code, city, and contact information are complete and accurate before completing your purchase.

We are not responsible for delays or failed delivery resulting from incorrect or incomplete shipping information provided by the customer.

Order Tracking

When tracking information is available, it may be provided to the customer by email after the order has been dispatched.

Tracking information may take some time to become active after the carrier receives the package.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at hello@hiyiqugo.shop.

We will review the order and available tracking information and assist you with the next appropriate steps.

Contact Information

Hiyiqugo
9006 Rue Bruyères
49270 Orée d'Anjou
France

Email: hello@hiyiqugo.shop

Phone: +33 5 12 04 36 3

Customer service hours:
Monday to Saturday: 9:00 AM – 6:00 PM (CET)
Sunday: Closed