Privacy policy

Last Updated: August 17, 2026

Introduction

Hiyiqugo respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or make a purchase through www.hiyiqugo.shop.

Information We Collect

Depending on how you use our website, we may collect information such as:

  • Name.
  • Billing and shipping address.
  • Email address.
  • Telephone number.
  • Order information.
  • Payment-related information required to process your purchase.
  • Website usage and technical information.

Payment card information is generally processed securely by our payment providers. Hiyiqugo does not need to retain complete payment card details in order to process your order.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Deliver purchased products.
  • Communicate with customers about orders.
  • Respond to customer service requests.
  • Handle returns, refunds, and exchanges.
  • Maintain and improve our website.
  • Prevent fraud, abuse, or unauthorized activity.
  • Comply with applicable legal obligations.

Payment Information

Hiyiqugo supports payment methods including Credit & Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, Shop Pay, and PayPal.

Payment information is handled through applicable payment service providers using appropriate security measures.

Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the customer experience.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

Data Sharing

We may share necessary information with service providers that help us operate our business, such as payment processors, shipping providers, website service providers, analytics providers, and customer service providers.

We only share information where reasonably necessary for the relevant business purpose or where required or permitted by applicable law.

Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable law, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Law No. 78‑17 of 6 January 1978, Informatique et Libertés), you may have rights relating to your personal information, including rights to access, rectification, erasure, restriction of processing, data portability and to object to certain processing of your personal data (Articles 15‑21 GDPR).

You may contact us regarding privacy matters at hello@hiyiqugo.shop.

Contact Information

Hiyiqugo
9006 Rue Bruyères
49270 Orée d'Anjou
France

Email: hello@hiyiqugo.shop

Phone: +33 5 12 04 36 3

Customer service hours:
Monday to Saturday: 9:00 AM – 6:00 PM (CET)
Sunday: Closed